FAQ

The checkout process is powered by Stripe or PayPal, two of the most trusted online payment solutions on the web. Because of this, our store has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

Some designs are ready to be shipped right away. Others are not printed until your order is processed, and will take additional time to fulfill.

These are the estimated shipping delivery times after your order is sent out :

USA: 3-8 business days
Canada and Mexico: 5-15 business days

International orders may be subject to Customs duties/fees. We recommend checking with your local laws regarding any taxes or fees you may have to pay once your order arrives. Your local postal service may also require a fee for completion of delivery. These fees are not included in your shipping charges.

If your order didn’t end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we can send you another order to the correct address, but it will have to be at your cost.

If the shipping address was correct, get in touch with us noting your order number. We’ll see what can be done.

If you have a problem with an order from our store, please contact us directly through the Contact page. Make sure to provide your order number with all the details to the issue.

All Sixth Cycle sales are final.

Returns maybe processed only if Sixth Cycle makes a shipping or processing error. If you encounter any issues with your order, please contact us and we will be glad to assist you.

Damaged items:
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then please get in touch with us within a week’s time!

Wrong size:
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out.